Returns & Exchanges:
We have a 10 days return policy for all items. If 10 or more days have passed to your purchase, we will not be able to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and the tags should be intact.
Exchanges :
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at paparazzikids2@gmail.com and send your item to:
Paparazzi Kids
34/11 KPHB Phase 4,
Kukatapally
Hyderabad - 500072
Sale items (Return or Exchange) :
On Sale items or Discounted items cannot be refunded or exchanged.
Shipping of Return or Exchange Products:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days. A User may submit a claim for a refund for a purchase made, by raising a ticket here or contacting us on seller+69189768510945a0b0e4079cd376bc13@instamojo.com and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.
